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Frequently Asked Questions (FAQ)
- What is business continuity testing?+
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Business continuity testing is the process of validating that an organization’s disaster recovery and continuity plans will work as intended during an actual disruption. Testing identifies gaps, validates recovery times, and builds team confidence before a real incident occurs.
- How often should organizations test their business continuity plan?+
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Most organizations benefit from recurring testing on an annual or semi-annual basis, supplemented by ad-hoc tests following major changes to systems, personnel, or facilities. Agility supports both scheduled recurring testing and flexible on-demand testing to fit any program cadence.
- What types of business continuity tests does Agility Recovery offer?+
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Agility offers several testing formats: online tabletop exercises, onsite simulations, remote site testing, mobile workspace testing, quickship equipment tests, guided tabletops with scripted crisis scenarios, penetration testing (pen testing), and more. Options range from limited-scope virtual sessions to full live-site simulations.
- What is a tabletop exercise and what does it test?+
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A tabletop exercise is a facilitated, discussion-based session where a team walks through a simulated disruption scenario to evaluate their response. Agility Recovery managers schedule, prepare, and facilitate both online and guided tabletop formats, identifying gaps and sharing best practices throughout.
- What is the difference between an online tabletop and a guided tabletop?+
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An online tabletop is conducted via web conference and phone, making it ideal for multi-location teams as an initial test. A guided tabletop goes deeper — an Agility Recovery manager leads your team through a scripted crisis response, actively identifying plan gaps and recommending improvements.
- What is a mobile workspace test and who is it best for?+
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A mobile workspace test deploys a fully independent, in-person workspace equipped with your systems and configured for your processes to validate recovery time in a real environment. It is particularly well suited for banks, credit union branches, and other customer-facing operations that need to prove they can serve members or customers during a facility disruption.
- What is a quickship test?+
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A quickship test validates backup equipment specifications and provisioning by having Agility coordinate shipping, delivery, and pickup of all equipment to your location. It simulates a technology recovery without requiring a full facility or workspace deployment.
- Can business continuity testing be done remotely?+
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Yes. Agility offers remote testing at thousands of locations worldwide, including temporary mobile workspaces configured for your industry. Remote testing is designed specifically for scenarios where a facility becomes inaccessible and teams must prove operational resilience from an alternate location.
- Does Agility Recovery handle all the logistics of testing?+
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Yes. Agility manages scheduling, preparation, facilitation, and — for equipment-based tests — shipping, delivery, and pickup. A dedicated Recovery Manager coordinates every step so your team can focus on the exercise itself.
- What industries does Agility Recovery support for continuity testing?+
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Agility serves more than 1,800 organizations across industries including financial services, healthcare, and customer-facing operations. Testing formats like mobile workspace and quickship are specifically designed for regulated industries with branch, clinic, or field team environments.
- How do I get started with business continuity testing?+
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Submit a request at the top of this page to discuss testing options with an Agility resilience expert. They’ll help identify the right testing format, scope, and cadence for your organization’s needs.