Overview
Hurricane Ida hit the Louisiana coast in late August as a category 4 Atlantic hurricane. After Hurricane Katrina in 2005, Ida was the most damaging and intense hurricane to make landfall in Louisiana. Thirty-three people lost their lives in the state of Louisiana alone, most oil production along the Gulf Coast was shut down, and power outages resulting from the storm lasted for weeks.
Hurricane Ida is the sixth most expensive hurricane on record and the fourth most expensive in the U.S. It caused at least $65.2 billion in damages, with $18 billion as insured losses in Louisiana. Many Agility customers were impacted, and the Agility Recovery Services team helped more than 60 organizations and their communities as they activated their coverage due to Hurricane Ida and the earlier Tropical Storm Henri.
Hurricanes have impacts far beyond simple physical damage; they can knock essential services like oil refineries offline, causing a wave of problems that trickle down to every part of society. Oil and gas companies not only need backup power; they need backup power for their backup power.
Problem
After rarely having to use emergency backup generators, this oil and gas company – one of the largest in the U.S. – saw the largest disaster hit their refineries in decades. Hurricane Ida severely impacted two refineries on the Louisiana coast, knocking out power and limiting network communications. The refineries were directly supplying fuel and providing transportation efforts throughout the region including to local law enforcement, fire, and EMS. It was vital they remained online and operational.
Solution
Agility rapidly and simultaneously deployed eight generators ranging from 100kw to 2000kw, 1,950 feet of cabling, two fuel tanks, two satellite communications systems, multiple 4G LTE Cradlepoint devices, and computer equipment to ensure the refineries remained operational while the utility infrastructure was repaired and restored.
Results
The company was able to continue with operations, providing fuel and other goods to the region. Additionally, they arranged for RVs, cots, food, and restroom facilities at the refineries for employees and their families to use in the event their homes were damaged or destroyed. Agility’s efforts contributed to powering those provisions.
Impressed with the Agility team. Very receptive to any questions and team worked hard to get us all started.
-I/S Sourcing Manager
Thanks to the Agility team’s performance, the company is confident in us as their long-term recovery provider. Agility stepped up to the plate and delivered when it mattered most.
Oftentimes, having just one backup power option isn’t enough.
After all, what happens if the backup goes down or needs unexpected maintenance? One Agility Recovery member didn’t want to risk that happening.
The Challenge
A pharmacy benefit management company planned to make repairs on and upgrades to its onsite generator but did not want to risk not having an operating backup generator in case of a power outage.
The Solution
Agility delivered a backup generator for the customer to keep onsite within less than three hours of calling.
Results
The company was grateful for the rapid delivery of a new generator. Agility’s operations team coordinated the delivery quickly during a time of crisis to provide necessary redundancy as the company performed essential repairs to their own generator.
This customer’s experience shows the criticality of having a backup for your backup – and Agility Recovery can help.
Whether critical employees work onsite or remotely, they need a way to stay connected during power or cellular signal outages. See how Agility helped one organization solve for this challenge.
The Challenge
As with many organizations, this healthcare staffing company is vulnerable to power outages, particularly as the business is located in a hurricane-prone area. However, it cannot afford to have its people offline and disconnected, so they looked for a solution they could have on hand at any time.
The Solution
The staffing agency engaged Agility Recovery to find a way to keep people connected. Ultimately, they settled on our ReadyTechGo solution so their employees could have power and connection anywhere, anytime.
Results
With ReadyTechGo, the healthcare staffing organization was able to meet its SLA (service-level agreement). The staff have used ReadyTechGo devices during several outages, meaning they had no issues delivering upon promises to their own customers, and continue trusting Agility Recovery to keep them connected.
For seamless power and connectivity, rely on ReadyTechGo delivered to your employees when they need it most.
This week Agility welcomed a new member from the distribution industry that needed a generator solution to cover nearly 30 sites in more than a dozen states. Like most enterprise-level operations, this organization has backup power on site at many of its locations but knew that without a redundancy plan, its multi-million dollar operations were at risk.
After working with our team of experts, this beverage distributor discovered that Agility could not only meet the company’s needs by providing rapid, assured access to emergency generators and fuel but that our flexible deployment options would also save them money if even one of their distribution centers lost power over the next three years.
Whether your business has a backup generator on-site or depends on a local yard for emergency power restoration, Agility can build a risk-to-value pricing model that protects your operations and your bottom line. Connect with an Agility expert today to explore our end-to-end recovery solutions that keep your businesses running when no one else can.
Power Outage? We've Got You Covered.
Whether you lose power due to a hurricane, winter storm, or rolling blackout, nothing is more important than restoring operations and enabling critical staff to return to work. Let Agility keep you up and running.
The City of Apache Junction was established in 1978 and currently serves a community of approximately 40,000 residents as the eastern gateway into the Phoenix, Arizona, metropolitan area. The city retains a southwestern territorial feel characterized as a horse community surrounded by open space and bordered by the natural splendor of the Goldfield and Superstition Mountains, which includes the Tonto National Forest. The city encompasses more than 40 square miles and often welcomes more than 40,000 additional residents who enjoy the many outdoor activities during the mild winter months.
Problem
The City of Apache Junction faces wildfire threats from the adjacent open spaces and national forest lands. This threat is often coupled with the possibility of the electrical grid failing due to wildfires or electrical demand loads in the hot summer months.
The city experienced a power grid failure several years back that made it difficult to maintain government services and exacerbated the needs of residents who no longer had air conditioning.
Solution
The City of Apache Junction selected Agility as its disaster recovery provider thanks to Agility’s proactive member representative, who immediately helped identify and offer solutions that met the city’s needs and budget.
Agility Recovery has added significant confidence to our municipality’s continuity plans to be able to effectuate seamless government services during an emergency and beyond for our community.
Shane Kiesow, Public Works Manager, City of Apache Junction
Results
Agility’s offerings made it easier for the City of Apache Junction to obtain organizational buy-in and secure additional funding for business continuity planning objectives and goals. It is now confident in its ability to stay operational in case of a future interruption, backed up with the knowledge that Agility will respond quickly and efficiently.