How MyAgility Helped a Manufacturing & Logistics Business Recover After a Tornado

A regional manufacturing and logistics company based in the central U.S.—a region known for frequent tornado activity—relies on a tight fleet schedule and uninterrupted production to meet customer expectations. With distribution hubs across the region and dozens of drivers on the road each day, any unplanned downtime can cause significant operational and financial disruptions.

In preparation for storm season, the company implemented Agility’s MyAgility platform to centralize their business continuity planning and ensure rapid access to critical disaster recovery resources. That investment paid off when a devastating EF3 tornado struck the area, damaging infrastructure, cutting power, and causing widespread fuel shortages.

The Challenge: Restore Power Operations and Provide Emergency Updates for On-Site and Field Employees

The tornado’s impact extended beyond physical damage. Local fuel stations were either offline or empty, power was out at multiple sites, and road closures made normal routes impassable. Key employees—including fleet drivers—struggled to get to work due to fuel scarcity. At the same time, the logistics team faced growing pressure to maintain delivery schedules and resume production quickly to avoid revenue loss and customer dissatisfaction.

The Solution: MyAgility for Quick Recovery Deployment & Provide Critical Updates to Staff

Thanks to preloaded documentation and planning within MyAgility, the business continuity team activated their tornado response plan immediately after the storm. All critical documents—including site-specific resource needs, emergency contact lists, and equipment requirements—were already organized and accessible within the platform, making it easy to declare with Agility’s recovery team.

Centralized Document & Resource Access

Before storm season, the company had uploaded all critical documents—including emergency contact lists, equipment needs, facility layouts, and vendor contracts—into MyAgility. This made it easy to activate their tornado recovery plan without delay, even with limited on-site access. Because their equipment and fuel needs were already documented easily accessible through the MyAgility portal, the organization was able to request and receive support quickly. Agility deployed a backup generator and fuel pods within 24 hours, providing a vital lifeline for both operations and employees during a time of local fuel scarcity.

Emergency Alert Notifications to Drivers

The team used MyAgility’s emergency notification system to send real-time alerts to fleet drivers, including:

• Confirmation that Agility had delivered an on-site fuel pod for both personal and fleet vehicles
• Alternate routes to avoid road closures and damaged infrastructure
• Updates on facility access and work assignments

These communications helped ensure that essential employees could report to work and that deliveries stayed on schedule, despite regional disruptions.

The Results

• Zero missed delivery commitments in the weeks following the tornado
• Full production line restart within 48 hours
• 100% driver coverage maintained through proactive alerts and fuel access
• Improved team confidence in emergency processes due to clear communication and seamless coordination

Key Takeaways

• Preloaded plans and resource needs within MyAgility accelerated recovery and reduced response time
• Real-time alerts kept drivers informed and mobile, even during widespread infrastructure challenges
• Rapid deployment of critical resources like mobile fuel pods helped sustain both operations and employee attendance during a crisis
• MyAgility provided the structure and communication needed to navigate a fast-moving disaster and maintain business continuity