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Emergency Communications

Deliver the Right Message, Right Away

Agility equips your team to communicate quickly, clearly, and reliably during any crisis so people know what to do and operations keep moving.

Clarity When It Matters Most with Agility


Fast, clear, and reliable crisis messaging—reaching the right people instantly and proving accountability every step of the way

90%

of businesses experiencing an outage of more than 5 days are out of business within a year.

52%

of businesses experienced some form of interruption in the past 5 years, from burst pipes and network failures to natural disasters.

40%

of businesses never reopen after experiencing a disruption.

MyAgility mobile app
In an emergency, every second matters. Clear communication protects people and operations.

Communication Without Delay

  • Mass notifications: SMS, email, voice, mobile app

  • Pre-scripted templates: Pre-approved, compliant messages ready to deploy

  • Two-way messaging: Acknowledgements and status replies

  • Latency measured in seconds: Alerts go out now, not hours from now

emergency alerts MyAgility desktop
Your people aren’t in one place; your communication shouldn’t be either.

Reach Everyone—Staff and Customers

  • Multi-channel delivery: SMS, voice, email, app, desktop alerts

  • Geotargeting: Target by facility, region, or team

  • Cloud-hosted reliability: Deliver even if your infrastructure is down

  • Scalable: From 50 to 50,000+ recipients

MyAgility desktop
It’s not enough to send a message; you need proof it was received and acted on.

Ensure Accountability & Clarity

  • Delivery tracking: See received/opened/confirmed

  • Status dashboards: Monitor safety and availability in real time

  • Escalation paths: Auto-resend or escalate to alternates

  • Audit trails: Logs for compliance, after-action, and insurance

Mature financial agent showing new investment to young couple. Happy financial advisor discussing with a couple their mortgage loan. Happy couple consulting their bank agent about savings plan.
The best time to test is before an emergency.

Test, Train, and Improve

  • Routine testing: Scheduled drills to validate readiness

  • Tabletop exercises: Scenario role-plays for leaders and staff

  • Full-scale simulations: Stress-test channels and facilities

  • Post-event reporting: Turn lessons learned into improvements

MyAgility desktop and mobile app

MyAgility

MyAgility is your mobile and desktop self-service experience to manage contacts, plans, drills, and activations that’s centralized and always ready. MyAgility is where you launch notifications, track status, and coordinate recovery in real time.

  • One place to manage people, plans, and communications

  • Launch alerts and view acknowledgements instantly

  • Run tests, store templates, and capture audit history

Who Uses Emergency Response & Communication

Banks & Credit Unions

Instant notifications about service changes, branch closures, or fraud alerts help strengthen confidence and maintain transparency through any disruption

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Education & Public Sector

Clear, consistent messaging ensures students, staff, and citizens stay aware and prepared during closures, threats, or infrastructure outages

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Healthcare

Coordinated communication across facilities ensures life-saving care continues even when power, technology, or access is compromised

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Manufacturing

Instant alerts and shift communications help coordinate safety protocols, minimize downtime, and maintain productivity across facilities

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Logistics & Transportation

Real-time updates on delays, weather impacts, or facility issues keep shipments moving and teams informed across every touchpoint

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Warehouse & Distribution

Targeted updates by location or region help employees and customers stay informed and operations recover quickly after a disruption

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