Talk to an Incident Response Expert
How It Works
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Activate: Call the 24/7 hotline. Your case is activated and triage begins.
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Contain and Negotiate: Containment, forensics, and coordination begin immediately.
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Recover: Systems, data, and operations are restored with parallel teams.
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Reinforce: Post-incident recommendations help strengthen defenses going forward.
Rapid Response
When an incident hits, speed matters. As a retainer customer, one call activates your dedicated response team immediately so containment and triage begin without delay.
- 24/7 hotline with immediate case activation
- Fast intake, scoping, and stabilization
- Dedicated recovery lead coordinating all workstreams
- Clear communication for technical teams and leadership
Threat Actor Engagement
If ransomware or extortion is involved, experienced specialists handle communication and negotiation to reduce risk and accelerate recovery.
- Direct negotiation with ransomware operators
- Threat actor communication and settlement facilitation
- Guidance aligned with legal and compliance requirements
- Insurance-ready documentation and payment coordination
Forensics and Investigation
Understand exactly what happened and what was impacted. Evidence-driven analysis identifies the root cause and supports technical, legal, and insurance needs.
- Root cause and lateral movement analysis
- Timeline reconstruction and impact assessment
- Malicious activity investigation and reporting
- Clear findings to guide remediation decisions
Recovery and Restoration
Response doesn’t stop at containment. Cyber recovery is aligned with Agility’s business continuity services to bring your operations back online fast.
- Containment, eradication, and system remediation
- Mission-critical equipment and endpoint restoration
- Workspace, power, and connectivity support when needed
- Parallel teams working to reduce downtime
Preparedness and Insurance Readiness
An active incident response retainer helps you prepare before an event and demonstrate readiness to insurers.
- Incident Response onboarding and documentation through MyAgility
- Cybersecurity tabletop exercise to validate roles and communications
- Executive post-incident summary and improvement plan
- Support for claims, evidence, and reimbursement
Why Agility Recovery
Response Managed Simply
Call one number and your case is activated immediately. Intake, triage, and response are coordinated through a single recovery lead so nothing gets lost or delayed during a crisis.
Integrated Cyber and Business Recovery
Containment and forensics are only part of the job. We align cyber response with workspace, equipment, power, and connectivity so your team can continue operating while systems are restored.
Preparedness That Pays Off
An active incident response retainer, documented plans, and tabletop exercises help reduce downtime, meet insurance expectations, and strengthen outcomes before an incident ever happens.
“If Thursday morning, you would have told me we would be up and operational on Monday morning, I would’ve called you a liar. No way, not going to happen.”
— Jake Roberts, Bank 34
